Where can I find information about my membership (expiry, renewing, etc)?
All information in regards to your membership can be found under the Members Only area on the My Account page. You must be signed in.
How long is my membership good for?
All memberships are for one or two years.
I forgot to renew my membership, what can I do?
We will send you reminder emails, but if you do not renew your membership you still have the option of renewing. You can still log in to your account, but with limited access to renew your account.
Once logged into your account, go to the Join / Renew page and select the membership type to renew.
Can I renew my membership before it expires?
Yes, members can renew before the expiry date. You MUST be signed into your current account to renew properly. You may use the username or email address for your account to login. Once logged into your account, go to the Join / Renew page and select the membership type to renew.
How can I pay for my membership?
You may pay online securely with credit card or by cheque.
The fastest and most convenient way is by credit card. If you choose to pay by cheque, there will be a delay in activating your member account.
I am a new member and I paid for my membership but cannot access my account
After your payment is processed you will be emailed instructions to confirm and create your account on the CAA website. Please do not disregard this email. Please also check your Junk/SPAM folders if you do not see the email.
It is possible we might need to help you, so you can Contact us directly.
I forgot my account info or my login is not working
In many cases the username is everything before the @ symbol in your email address.
For example: firstname.lastname@example.org
johndoe would be the username.
You may also use the full email address associated with your account to login.
It is possible the password you have might be incorrect. You may use the Forgot Password feature to reset or Contact us directly.
How can I update my profile?
You may update your profile under the Members Only area on the My Account page or directly on the Edit Profile page.
My membership card is not showing
Only active members have access to the Membership Card and being able to print it.
I am having trouble printing my membership card
The membership card by default will print more than one size. Depending on the printer, you may need to make adjustments in the printer settings in how the page is printed. For example, using Landscape mode or larger printer paper.
Having Trouble With Your Account?
You may use the email address on your account to login or use the Forgot Password feature to reset your login or Contact us directly.